Help

Contact us

Email info@easycontractstc.com. We answer on business days, usually within one business day.

Tell us which product you were in (Transaction Management, Compliance, E-Sign, CRM or Account), what you were trying to do, what happened instead, and the address of the file if it's about one. A screenshot helps.

Signed in, the Report a bug / Suggest button at the bottom of every page sends us a report with the page you were on.

Common questions

I forgot my password.

Use Forgot your password? on the sign-in page. The link we email works for an hour.

My sign-in code didn't arrive.

Check your spam folder, then use “Send a new code”. Each new code replaces the last one.

I can't open a product, or I need someone added or removed.

Your brokerage's broker (or an admin they allow) manages who can use what, on the Team page in Easy Contracts Account.

I deleted a file or document by mistake.

Nothing is destroyed. In Transaction Management, open Transactions → Deleted and put it back.

I was sent a document to sign and have a question about it.

Contact the person who sent it: their name is on the signing page and in the email. They can answer questions about the document, send a paper copy, or correct it.

I want to stop text messages.

Reply STOP to any text. You'll get one confirmation and no more texts from that brokerage.